Fulfillment Policy
Last Updated: February 2nd, 2025
Company Name: Hungry Touch
At Hungry Touch, we provide marketing services to restaurants, including digital campaigns, content creation, and platform optimization. The following Fulfillment Policy outlines how we handle service delivery, cancellations, and refunds.
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Service Delivery
All services are delivered digitally. Once payment is received, your subscription plan is activated and fulfillment begins within 3–5 business days. Deliverables may include but are not limited to:
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Menu optimization on Uber Eats, DoorDash, and Grubhub
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Digital ad campaign setup
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Content creation (photos, videos, social media graphics)
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Strategic consulting
Clients will receive confirmation via email with onboarding instructions and timelines after purchase.
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Subscription & Renewal
Our services are subscription-based and billed monthly or annually depending on your selected plan. Subscriptions automatically renew unless canceled.
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Cancellation Policy
You may cancel your subscription at any time by contacting us at support@hungrytouch.com. Upon cancellation:
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Services will continue until the end of the current billing cycle.
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No further charges will be made after cancellation is processed.
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You will not receive partial refunds for unused time.
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Refund Policy
Due to the digital and strategic nature of our services, all payments are final and non-refundable. Exceptions may be made in cases of:
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Duplicate charges
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Unintentional billing errors
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Service failure due to an issue on our side (at our discretion)
Refund requests must be submitted in writing to hello@hungrytouch.com within 7 days of the transaction.
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Contact Us
If you have any questions about our fulfillment or billing policies, reach out to:
📧 Email: hello@hungrytouch.com
📍 Address: 1634 tomlinson ave bronx ny 10461
📞 Phone: 929-309-9697